These terms cover your use of the Jo Mag website and the first step of making an enquiry. Any paid work is agreed separately in writing so the scope and practical details are clear to both of us.
About Jo Mag
Jo Mag is Joanna’s virtual assistance and web design business. You can contact Joanna at joanna@jomagva.com.
Website information and prices
The website describes the support and website services currently offered. Monthly package prices are shown in pounds sterling; website project prices are ranges because the final scope can vary. The final scope, price, any applicable taxes, timing and payment schedule will be confirmed in a written proposal before work begins.
Third-party costs such as website plans, domains, email accounts, subscriptions, payment processing and security services are separate from Joanna’s fees unless a written proposal says otherwise.
Making an enquiry
Submitting the contact form does not reserve availability or create a contract for paid work. Joanna will use your details to respond as explained in the Privacy Policy. Please provide accurate contact information and do not submit passwords, payment details or sensitive personal information through the form.
Starting a project or monthly partnership
Before any work begins, Joanna and the client will agree the services and relevant practical terms in writing. Depending on the work, that agreement will set out the scope and deliverables, schedule, fees and payment dates, how changes or extra work are handled, cancellation arrangements, ownership or licensing of materials, client responsibilities and any applicable limits.
Monthly support is delivered within the agreed package and priorities. Website builds, redesigns and e-commerce setup are project work, with the scope and fees agreed before the project starts.
Your responsibilities
If you become a client, you are responsible for providing accurate information, timely decisions and materials you have the right to use. You remain responsible for your business decisions, your products and services, and any third-party accounts or subscriptions registered in your name.
Website materials and third-party services
The text, design and original materials on this website belong to Jo Mag or are used with permission. Please do not copy or republish them without permission. The website may link to third-party services; those services have their own terms and privacy practices, and Jo Mag does not control them.
Availability and liability
The website is provided for general information and may occasionally be unavailable or contain an error. Nothing on this page excludes or limits any liability that cannot legally be excluded or limited. Any terms governing a paid engagement, including liability arrangements, will be set out in the written agreement for that work.
Changes and questions
These terms may be updated from time to time. The version published here applies to use of the website from its stated update date. For questions, email joanna@jomagva.com.